1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, such as:

• Name
• Contact information (e.g., email address, phone number)
• Address
• Property preferences and requirements

The user’s contact and personal information is used to contact said user when necessary and requested, but is primarily used to collect personal information necessary to effectively market and to sell the property of sellers, to locate, assess and qualify properties for buyers and to otherwise provide professional services to clients and customers.

2. How We Use Your Information

We may use your information for the following purposes:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide support
• Send marketing and promotional materials (you may opt out at any time)

3. Your Consent and Choices

By using our services, you consent to the collection and processing of your personal information. You have the right to:

• Access, correct, or delete your personal information
• Opt out of receiving marketing communications
• Object to the processing of your information

4. Email Links

Our website offers an email contact option found on the 'Contact Us' page, allowing you to reach out to us with any questions or comments you might have. We carefully review all received messages and strive to provide timely responses. Apart from addressing your comments or inquiries, we may also retain your email for potential future enhancements to our website or discard it accordingly. Rest assured, your personal details will never be shared, traded, sold, or swapped with any third parties unless we have obtained your explicit consent.

5. Canada Anti-Spam Law (CASL)

Canada's anti-spam legislation (CASL) is the federal law dealing with spam and other electronic threats. It is meant to protect Canadians while ensuring that businesses can continue to compete in the global marketplace.

To be in accordance with CASL we agree to the following:

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or website headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

6. Do we use 'cookies'?

Yes, we do. Cookies are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you (if you allow). Other technologies, including unique identifiers used to identify a browser, app or device, pixels, and local storage, can also be used for these purposes. Cookies and other technologies as described throughout this page can be used for the purposes described below.

Our website uses the following cookies:

Google Analytics

Google Analytics collects data from user websites and apps to create reports into numbers that provide insights of source and time spent on the website. You can use reports to monitor traffic, investigate data, and understand your users and their activity.

Good AdWords

Good AdWords helps us reach online target markets through its search engine platform and partner sites.You have the option to receive a notification each time a cookie is sent to your computer or to disable all cookies. This can be adjusted in your browser settings, which may vary slightly depending on the browser you use (such as Internet Explorer, Google Chrome, Safari, Firefox, and others). Refer to your browser's Help menu for specific instructions on how to manage your cookie preferences.

7. Third Party Disclosure

We do not disclose your personally identifiable information to external parties unless we give you prior notice. Exceptions to this are our trusted website hosting partners and other entities that aid us in running our website, managing our operations, or serving you, provided they commit to maintaining the confidentiality of this information. In certain situations, we may share your information if we believe it is necessary to comply with the law, enforce our website policies, or safeguard our or others' rights, property, or safety.

Nonetheless, information that cannot be linked to a specific individual may be shared with third parties for purposes such as marketing, advertising, or similar uses.

8. OPT OUT

The website provides users to opt out from our mailing list from their accounts. They can click on "Unsubscribe" which can be found on each email. You will be automatically removed from our subscription list upon unsubscribing.

9. Change in Privacy Policy

Over time, as we introduce new features to the website, this policy may undergo revisions. We will make these changes transparent by posting them, ensuring that you are always informed about the information we collect, its potential uses, and whether it will be shared with any third parties. Please refer to this website for updates regarding our privacy policy. In the event of a substantial alteration in our privacy practices, we will notify you directly. If this website intends to use the collected information in a manner different from what was initially stated, we will make diligent efforts to obtain the user's written or active e-mail consent. Additionally, we will publish these modifications in our privacy statement at least 10 days prior to implementing the change.

10. Contact Us

In case there are any questions regarding our privacy policy, you may contact us by using the information below:

Upstate Realty Inc., Brokerage

9280 Goreway Dr Suite 211

Brampton ON, L6P 4N1

416.581.8000

info@upstaterealty.ca

Effective Date: 11/1/2023